I still get cheques through the post, and then I insert these cheques into my bank account by going physically to my local physical branch of my unlocal bank and by handing the cheques over to a cashier. My bank, however, doesn’t like this. Just like Tesco, they want me to do the work. In Tesco’s case they now demand that I become my own check-out person and operate their computers for them. So, it’s Sainsbury’s and Waitrose for me, from now on. Bye bye Tesco. In the bank’s case, they want me to do their work for them while I sit at home. But, I like the exercise. In the huge bank queue, I get to read a book concentratedly, because there is nothing else to do. Good.
All of which is a preamble to the fact that when I came across this, I LedOL:
“Are you aware that you can now do all of this online?”
Genius. K. J. Lamb, well done.
One of the many techniques they use to put you off actually going to the physical local branch of your Big Bank is to keep changing the people behind the bars. And these total strangers are constantly, and insultingly, asking you to prove that you are who you are. Well, madam, I’ve been banking with your bank for the last half century. Who the hell are you? Please could you give me proof that you actually do work here?
Someone should make a movie about a twenty first century bank robbery, where the robbers, who are disgruntled ex-employees of the Big Bank that owns the bank branch they bust into, bust into the bank branch, overpower the witless bunch of newbies who happen to be running the place that day, and park them all in a back room for the day with tape over their months, and then the robbers run the bank all day long, while one of their number hacks into the mainframe computer of the Big Bank that owns everything, and sucks all the money out of it. The point is: none of the customers who visit the branch while all this is happening would find it in the slightest bit odd to be confronted by a bunch of total strangers. That would ring no alarm bells at all, because this happens all the time.